VISION, MISSION AND VALUES
OUR VISION
To be the preferred local cruise service provider by worldwide passengers and travel partners, uniquely
positioned to offer the best of Halong Bay
OUR MISSION
To provide genuinely professional, innovative, safe, comfortable cruise with exceptional value
services that make us the trusted and recognised cruise company worldwide
CULTURAL VALUES
Respect
At Marguerite, we work things respectfully. Responsibility and concerns for others are the
spirit of what we do. We respect our employees’ human rights, benefits so that everyone’s
potential is maximized, just like we respect our passengers. We form a ‘family’ culture so that
everyone on Marguerite feels at home, respect each other, help each other to work well and treat
each other fairly. We also respect our close stakeholders: the local communities, local culture,
the destination environment and our partners. By only working with responsibility and respect,
we know can we grow sustainably and benefit our stakeholders.
Innovation
We dare to be different and share encourage among us to be innovative whenever possible. We
strive to constantly create exclusive value-added services and manners. We constantly learn
to improve our service quality, learn to excel ourselves, learn to exceed customers expectation
through smallest details and we learn for ‘happiness’ of everyone, including ourselves.
Passionate about service
We continually strive for service excellence, exceed expectations and guarantee complete
enjoyable cruise experience.